Cancellation and Refund Policy

Painting Pottery: 

The Painted Pot will provide credit only if pottery is damaged from a kiln firing. There will be no cash refunds. 

Shipping Pottery:

 The Painted Pot will provide credit only if pottery is damaged during shipping. There will be no cash refunds. If pottery is damaged from USPS or UPS, we will not provide refunds.  You are welcome to return to repaint the pottery broken in shipping. 

Camps, After School Classes, Adult Pottery Classes and Wine & Wheel: 

All registration sales are final; no refunds or credits will be issued once a course has begun. Fees may not be transferred to another semester.  If ClayHouse Brooklyn/Painted Pot should cancel the class, you will receive a refund with the exception of a mandated closure by the city and/or state.

Make Up Policy for all classes: 

ClayHouse Brooklyn/Painted Pot is not responsible for providing make-up classes or issuing reimbursements for classes changed or missed due to illness, emergency and weather closings, substitute teachers, or other events beyond our control.   Due to COVID-19 restrictions, students will not be allowed to make-up any missed classes. 

For our complete Terms & Conditions, Click Here